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VITech makes its WWW servers available to subscribers of its Web presence services (henceforth This Service), but does not necessarily endorse any of the items published through its servers. We reserve the right to refuse to serve the web presence materials of any existing user making inappropriate or unreasonable use of This Service or an applicant whose planned web presence activities are deemed to have the potential of creating negative impact on VITech's abilities to serve its customers. The appropriateness and reasonableness of use and the potential of creating negative impact are to be determined by the staff maintaining VITech's servers. The term "web presence materials" is defined as data of any form that can be delivered by VITech's web presence software and hardware resources, including but not limited to its web server software, workstations, and Internet link. Examples of inappropriate or unreasonable use:
Users notified of inappropriate or unreasonable usage who fail to correct the situation can lose their web service. This service is not actively monitored for content, however, so please send reports of inappropriate use to hostmaster@vit.net. When you sign up any one of our services, we regard the filled out form as a binding contract and will treat and honor it as such. We always double check the content of the submitted form(s) and will discuss any questionable entries with you. However, we are not responsible for any mistakes, oversight, or missing information. If we have taken actions based on the information provided in the form and later on you request us to repeat the process based on some new information from you, we will charge you the same amount of service fee. Domain Name Update Policies After your domain name registration has been completed, you become the owner (administrative contact) of the domain. Thus, you are entitled to submit modification request(s) to NIC for updating your domain record in the NIC whois database. The form together with instructions are available directly from InterNIC's web site. As there is no Domain Name Services (DNS) involved in minor updates, you can do this easily by following the instructions and then mail the completed form to InterNIC. The one time service fee that you have paid to VITech for registering your domain name does not cover such update request(s). VITech will prepare and submit such update request(s) for you if you so desire. However, we will charge you a fee for such services. Account Usage and Performance Policies Once you have opened a web presence account at VITech, as long as the above service policies are observed, you have full freedom as far as how to structure/update your web docs is concerned. You can name them any way you wish, revise them anytime you prefer, or place some of them in different sub-directories for example. One implication of the above is if you engage in commercial web presence consulting activities and would like to place your clients' web docs in your account, it is completely acceptable to us, as long as you do so in the following manner:
However, if you would like to setup Virtual Host accounts for your clients, we will NOT set up their accounts such that their disk spaces and yours are shared. In other words, each VITech Virtual Host account is an independent identity, in the sense that it has its own domain name, virtual web server, virtual FTP server, email forwarding, FTP login ID/password, and disk space. Data transfer is also metered independently for each Virtual Host account even you may have more than one account with VITech and surcharges, if any, will be independently computed for and applied to each Virtual Host account. VITech shall try its best to maintain a reserve of Virtual Host accounts to meet its users' demand. However, owing to many technical reasons and various other unforeseeable factors, such a goal may not be always reachable. VITech shall not be held obligatory to provide such accounts at any time and disclaims any liabilities in case it can not provide such accounts to any parties. Users of VITech's web presence resources understand that VITech does not own or control any networks other than its own internal network, nor is responsible for performance (or non-performance) within such networks. However, VITech will work with its Internet connectivity provider and area TELCO to maximize its Internet link's performance for its customers. Surcharge Collection Policies If, despite the generous default disk space and data transfer monthly limits, an VITech account's disk consumption and/or monthly data transfer exceed their respective default, surcharges listed in the VITech on line pricing models apply. Other than under the circumstance noted below, any surcharges are to be collected at the end of the calendar month in which the surcharges are incurred, regardless the starting date and the length of subscription of the said account. The owner(s) of the said account will be notified via email about the surcharges, and a payment should be sent to VITech within two weeks (the grace period) from the end of the calendar month. If VITech doesn't receive the payment within the grace period, the said account's expiration date will be adjusted to an earlier date in a prorated manner (per the account's current payment plan). If the later action is taken, a notice will be sent to the account's owner(s) via email. Late payments will not be accepted. If the said account's resource usage continues to show a trend that may cause a payment default, the account owner(s) will be notified within the calendar month. If no appropriate remedies are taken by the said account's owner(s), the account may be terminated early. Data residing in the account will be purged permanently. VITech explicitly disclaims any liabilities resulting from such data purging. A notice will be sent to the said account's owner(s) when such an action is taken by VITech. At any rate, the said account's owner(s) are liable for any amount that is owed to VITech. Refund and Termination Policies We at VITech pride ourselves in providing high quality web presence services at the most competitive prices. However, should you decide to terminate your subscription anytime after you have signed up, we will gladly refund you per the following policies:
NOTE 1.: we will not charge you a fee if we can not complete your Domain Name Registration. However, if you have enlisted other Internet service companies to apply for the same domain name, even our application is rejected by NIC, because of the reason that other companies have submitted applications for you earlier than we have, we will not refund you. As in this case, failing to have our applications accepted by NIC is NOT our fault, and we have done all paper work, hardware and software configurations for you. NOTE 2.: (for Virtual Host accounts) should you decide to terminate a long term subscription (i.e. a subscription that lasts longer than or equal to a quarter) before the expiration date, the refund will be calculated in the following manner:
If you specify the cancellation date in your cancellation notice to us, it will be used in the above calculations. Otherwise, the date that we receive your cancellation notice is used by default. NOTE 3.: (for Basic Service accounts) since there are no discounts for such an account, so the refund will be simply prorated. Data residing in any terminated accounts are to be purged permanently on a schedule determined by VITech. VITech explicitly disclaims any liabilities resulting from such data purging. Site Security Policies To keep our site security level high, we do not allow user CGIs on our server. We provide general purpose and flexible CGIs to our customers. If you do have special needs and prefer to write your own, please contact other service providers who are willing to accommodate your wishes, or for more control (and responsibilities/expenses!), set up your own server(s). Or, rather than bothering with inefficient and awkward CGI scripts, learn the far more flexible and versatile Java language from Sun Microsystems, Inc.. It allows you to develop so called applets for various multimedia web presence activities such as animation, audio/video delivery, and databases. Applets are secure, run on client computers (thus much faster after it's downloaded) and are the future of the web. You may wish to learn and use the easier Netscape's Javascript first however. For more in depth discussions about this aspect, please see our User CGI Questions. For the same reason and to keep our server delivery performance high, all server side include (SSI) features have been disabled completely for now. We may selectively offer some SSI features at our discretion in the near future. Furthermore, telnet access will not be granted under any circumstances. To fully understand why allowing users to run their own CGIs is such a BAD idea, please review the The World Wide Web Security FAQ by Dr. Lincoln Stein of MIT. Indemnity VITech user agrees to indemnify and hold VITech harmless against any claim, actions or demands arising out of content disseminated from the user's web presence materials, delivered via VITech's web presence resources. Liability Neither VITech nor its customers shall be liable to the other for any loss, damage, liability, claim or expense arising out of or in relation to the policies presented herein, other than for payment of fees and refunds and for indemnification discussed in this statement, however caused. IN NO EVENT SHALL VITech BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE OR OTHER CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS) ARISING OUT OF OR IN RELATION TO THE POLICY STATEMENT. VITech's ENTIRE LIABILITY AND THE CUSTOMER'S EXCLUSIVE REMEDY SHALL BE AT VITech's OPTION, PER POLICIES LISTED SO FAR. |
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